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HR Toolkit HR professionals today are facing unprecedented challenges than any other time in history. Navigating a global health crisis, a move to hybrid and remote ways of working, a changing digital landscape, and an economic downturn are some of the issues keeping HR professionals busy today!
Overview

Equip Your HR Team for Today's Challenges 

HR professionals today are facing unprecedented challenges— from navigating a global health crisis to adapting to hybrid and remote work environments, all amidst an economic downturn.

Alongside this, the day-to-day processes and procedures of recruitment, retention, engagement and performance management continue. Hybrid and remote ways of working have become part of our lives and our existing processes and procedures need to be adapted to reflect this change.

To help HR teams in Northern Ireland tackle these complexities, Legal Island presents the HR Toolkit - a comprehensive training suite of courses designed to support line managers and employees at every stage of the employee journey. With expert-led courses covering practical advice, and procedural guidance, the toolkit empowers HR professionals to streamline their processes, enhance compliance, and support a resilient workplace.
Managing Performance

Every organisation needs an effective performance management process

Every organisation needs an effective performance management process that enables managers to efficiently assess, reward, and, where necessary, address employee performance as part of their day-to-day responsibilities.

A well-designed performance management process allows managers to regularly check in with employees through both structured reviews and informal conversations. It creates frequent feedback opportunities, helping managers quickly identify and resolve issues while keeping everyone motivated and aligned with organisational goals.

Whether you are an HR team member coaching line managers through this process or a line manager overseeing your team’s performance, Legal Island’s Managing Performance eLearning course is designed to raise awareness of the importance of performance management and to equip you with the tools needed for effective management.

Topics covered within the course include: 

  • The importance of managing performance 
  • The impact of performance management 
  • How to manage performance effectively (using the performance management cycle)

Who needs Managing Performance Training?

This course is valuable for HR team members coaching line managers on performance management, as well as line managers directly responsible for managing employee performance.

Tackling Sensitive Workplace Conversations

Every manager will face challenging and difficult conversations

Every manager will occasionally face conversations that feel challenging or uncomfortable. Often, these discussions involve sensitive topics that can provoke strong emotions and may even lead to conflict. Developing the skills to initiate, navigate, and conclude these conversations effectively is key to fostering a smoother, more supportive workplace environment.

Legal Island’s Tackling Sensitive Workplace Conversations eLearning course equips managers with essential tools and techniques to build confidence and competence in managing difficult discussions with care and professionalism.

Topics covered within the course include: 

  • The importance of tackling sensitive workplace conversations
  • The risks involved if you do not handle conversations correctly
  • How to tackle sensitive workplace conversations successfully
  • The importance of resilience and self-care

Who will benefit from this course?

This course is valuable for HR team members coaching line managers on handling sensitive conversations, as well as line managers who engage directly in these discussions. 

Dealing with Difficult People

In any career, you’re bound to encounter difficult individuals

In any career, you’re bound to encounter difficult individuals—whether they’re employees, co-workers, managers, or even customers. 

Difficult behaviour can arise for many reasons, and understanding these can help you manage challenging situations effectively. Left unaddressed, difficult interactions can impact productivity, lower morale, and strain workplace relationships.

Legal Island’s Dealing with Difficult People eLearning course is designed to equip you with practical tools and techniques to confidently handle these interactions, ensuring a more positive and productive work environment.

Topics covered within the course include: 

  • How to deal with difficult people 
  • How to deal with complaints 
  • How to handle the investigation process 
  • How to handle a grievance procedure

Who will benefit from this course?

Whether you're new to HR and looking to build foundational skills, or an experienced professional seeking to refresh your approach, this course offers valuable insights for managing difficult interactions effectively. 

Course Duration

How long does each course take?

Each course will take no longer than 60 minutes to complete including an assessment. Each member of staff will receive their own personalised certificate upon successful completion.

Key Statistics

Why learn with Legal Island?

We take huge pride in the training we deliver across Northern Ireland and the Republic of Ireland. Our key statistics show:

97%

of users said they found the courses beneficial for their organisation

96%

of users said they found the courses convenient and easy to use

96%

of users said their knowledge of the compliance topic area improved

96%

of users said they would recommend our eLearning courses to other organisations

750,000 +

hours of training and course content delivered

200,000 +

employees across the island of Ireland have now benefitted from our services

FAQs

Got a question about our HR Toolkit?

Chances are at this stage you have a couple questions. If you can’t find your answer below, we encourage you to ask questions directly and you can call us anytime.
How long does each course within the HR Toolkit take?
How often should training be refreshed?
Can the courses be tailored?
Can each course within the toolkit be purchased individually?
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Register your interest for this eLearning package

To register your interest in this eLearning toolkit on behalf of your organisation or to discuss your training needs further, simply complete the form below and a member of our eLearning team will be in touch:

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