Tackling Sensitive Workplace Conversations

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Tackling Sensitive Workplace Conversations This course is designed to empower managers and HR professionals with the tools and techniques needed to navigate these difficult conversations effectively. By providing practical strategies, insights into human behavior, and a focus on empathy and professionalism, it enables participants to approach sensitive topics with clarity and confidence.

Tackling Sensitive Workplace Conversations eLearning Course

Overview

Online checkout will be available for this course from 15th July 2025. In the meantime, please contact Debbie Wilson at debbie@legal-island.com to complete your purchase.

Mastering the Art of Sensitive Workplace Conversations

From time to time all managers will face conversations which they anticipate will be difficult and which they may feel ill-equipped to handle. In most cases, the subject matter is sensitive, and it may elicit strong, complex emotions that can be hard to predict or control and may lead to conflict.

By building these critical skills, participants not only enhance their leadership capabilities but also contribute to a healthier, more collaborative workplace environment. This training emphasises the importance of early intervention, transparency, and resilience in addressing workplace issues, ensuring a foundation of trust and alignment within teams.

Knowing how to have sensitive conversations – how to start them, get through them and finish them will help make the workplace function more smoothly.

What's Included

What's Included: Tackling Sensitive Workplace Conversations

The purpose of this course is to provide you with tools and techniques to improve your skills and confidence in tackling sensitive workplace conversations.

This course will be beneficial to you if you are a member of the HR team coaching your line managers through this process or if you are a line manager tackling sensitive conversations directly.

Topics Covered include:

The importance of tackling sensitive workplace conversations
The risks involved if you do not handle conversations correctly
How to tackle sensitive workplace conversations successfully
The importance of resilience and self-care

This course is accessible across all platforms, including PC, Mac, mobile phone, and tablet, ensuring flexibility for learners. The course features a range of interactive activities and scenarios to engage participants effectively.

Should you have a particular need to brand or tailor any of our courses to your specific requirements, that is no problem at all. We offer a full bespoke service in-house. If you have any questions or queries, please feel free to contact our eLearning Sales Manager, Debbie Wilson - debbie@legal-island.com

Importance of Training

Nurture a Culture Where Employees Feel Valued & Understood

This training is essential for developing the skills to handle sensitive workplace conversations with confidence and care. These discussions, while challenging, are crucial for preventing conflict, addressing issues effectively and maintaining positive workplace relationships.

By providing practical tools and strategies, this course prepares managers and HR professionals to navigate these conversations successfully.

Addressing issues early prevents conflicts from escalating, promotes transparency, and strengthens trust within teams. These skills also enhance workplace relationships, reduces stress, and supports a culture of open communication.

By tackling sensitive discussions with confidence and care, managers can resolve issues effectively, maintain focus on shared goals, and ultimately create a more cohesive and supportive workplace.

Who needs this training?

Employers should provide training to relevant members of their team on commencement together with regular refresher updates throughout their employment, to reinforce the appropriate behaviours around dealing with difficult people.

Course Duration

How long does Tackling Sensitive Workplace Conversations take?

This course is designed to be completed in approximately 60 minutes, including the assessment at the end. Upon successful completion, learners will receive a certificate to recognise their achievement.

Key Statistics

Why learn with Legal Island?

We take huge pride in the training we deliver across Northern Ireland and the Republic of Ireland. Our key statistics show:

97%

of users said they found the courses beneficial for their organisation

96%

of users said they found the courses convenient and easy to use

96%

of users said their knowledge of the compliance topic area improved

96%

of users said they would recommend our eLearning courses to other organisations

750,000 +

hours of training and course content delivered

200,000 +

employees across the island of Ireland have now benefitted from our services

FAQs

Got a question about Tackling Sensitive Workplace Conversations?

Chances are at this stage you have a couple questions. If you can’t find your answer below, we encourage you to ask questions directly and you can call us anytime.

Who should participate in this training?

What is the duration of this course for Northern Ireland managers?

When should this training be provided to managers?

Can this course be customised?

How much does this managerial course cost?

Is the training content tailored specifically to Northern Irish legislation and guidance?

How is the training delivered?

Is this course instructor-led or self-paced?

How can I purchase an eLearning course for my staff and get them set up?

I have a workforce across different areas of the UK and Ireland, can you provide training for all of them?

Are certificates provided at the end of the course?

Can I monitor staff activity and completion rates?

What are the benefits of Legal Island’s eLearning training for your organisation?

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